Policies
Program Specific Information
Credit card payments can only be refunded for 90 days after the payment date, after that, refund will be by check and can take six weeks to process.
Drop Requests:
Extensions:
Refund requests must be made through your Student Advisor.
For refunds requested within ten (10) calendar days commencing on the date listed as the Start Date, one hundred percent (100%) of the tuition amount shall be refunded, provided no more than fifty percent (50%) of the program has been completed and all course materials are returned in as-new condition at the Student’s expense within 10 days from the date return instructions are sent. Other restrictions apply. For a full explanation of the policy, read your Student Agreement.
No refunds shall be available after the ten (10) calendar days commencing on the Start Date, unless written justification is received from the Student within the original access period of the Student’s program, not including extensions, transfers or holds processed, and complaints are found to be valid based on further investigation, including soliciting course provider and/or facilitator feedback, and school’s review of the findings of the investigation.
If an exception is warranted, please keep in mind that there are material, facilitator and vendor fees associated with each program that you will be responsible for.
Transfer for Enhanced Certificate (Bundle) Programs:
- Students cannot transfer to another program not included in the bundle unless it's a version update.
- Students may transfer to the updated version if they haven't received an extension for that program and cannot exceed the duration of access plus 1 year time frame.
- Students will be responsible for any applicable transfer fees (price difference plus $125 transfer fee) and new materials costs.
Materials must be received within ten (10) days of the date of Materials Return Instructions to the Student by email notification. The cost of materials not received or those that cannot be returned (such as software, memberships, exam vouchers, exam sponsorship, equipment, etc.) shall not be refunded to the Student. Refunds shall be paid to the Student or loan forgiveness shall be granted within thirty (30) days following the deactivation date of the program.
Credit card payments can only be refunded for 90 days after the payment date, after that, refund will be by check and can take six weeks to process.
Social Security Numbers (SSNs) are securely collected according to the DLR WIOA - Section 3 3.5 - Social Security Numbers (Rev 08/2017) directive.
Extensions - Students enrolled in a six-week online class benefit from an automatic 10-day extension for each course. Students automatically have access for an additional 10 days beyond the End Date listed in the Classroom without having to ask. No additional extension available.
Transfers between course titles cannot be processed. Students must be dropped from their current enrollment and re-enrolled in the desired course.
No extension available. Students who need additional access must re-enroll and make additional payment.
Transfers between course titles cannot be processed. Students must be dropped from their current enrollment and re-enroll in the desired course.
To request your non-academic transcript, email continuing.ed@tamucc.edu with the Subject "Transcript Request". Identify the method you wish to receive your transcript (options below). The Office of Workforce Development will process orders within 24 hours in most cases. Processing delays may occur near U.S. holidays or unforeseen emergency office closure.
Delivery Options and Fees :
- Delivery by email = FREE
- Printed Copy delivered by U.S. Mail = $4.00
- Printed Copy delivered by Overseas Mail = $6.00
We accept Visa, MasterCard, and Discover. Call 361-825-3389 to complete the transaction. Office Hours: 7:30am - 4:30pm.