Frequently Asked Questions
General Payroll - Monthly Employees
Missed salary is included in the Workday retro process and is paid to a monthly employee on their next regularly scheduled payday. For example, if you are hired with a start date of 8.26.2025, this would be after the August monthly payroll calculated. You will have missed the August monthly payroll, which pays on 9.03.2025. The 5 days you worked in August would be paid to you when you receive your September paycheck on 10.01.2025. Missed salary may also occur if you are hired early in a month but your supervisory organization doesn’t fully complete your hire process before the monthly deadline. If you feel you are missing any monthly salary, please consult with your departmental HR Contact.
Your first contact should be your direct manager. If they are unable to answer your question you should then speak with your department’s HR Contact. They can review your concerns and, if needed, will contact Payroll Services on your behalf. You can find the names of these staff by:
- Go to your Workday home (welcome) screen
- Search for your name in the search bar and select your name from the dropdown menu. This should open up a page with your information and job details.
- On the menu at the left, select Contact
- On the upper right of the screen click on Support Roles
- Scroll down the list to find the HR Contact(s) and/or Timekeeper within your department
This is the Pay Period Schedule for Monthly Employees
TAMU-CC Holiday Schedule
If you hire a monthly-paid employee that begins after the 1st of the month, you may use the Partial Month Payment Worksheet to calculate a gross estimate of the employee’s first paycheck located here: partial-month-payment-worksheet-fy25.pdf
Annual Work Periods that begin on the 1 (example – Jan. 1 – May 31):
Employees with an effective date after the 1 receive partial salary based on a daily rate.
Annual Work Periods that begin on the 16 (example – Jan. 16 – May 31):
Employees with an effective date on the 16 will receive ½ of their monthly salary. If the effective date is the 17 or later, the employee will be paid partial salary using the daily rate.
General Payroll - Biweekly Employees
Approved Missed hours are included by the Workday Retro process and are paid to the employee on their next regularly scheduled payday. Biweekly employees can go back up to 3 prior pay periods from the current period to make positive and/or negative timesheet retroactive adjustments. They must resubmit the corrected timesheet to their manager for approval by the retro deadline to avoid delayed payment. Timesheets with corrections have earlier submission deadlines than current period timesheets. If you experience any difficulty entering missed hours, please consult with your departmental timekeeper for assistance.
General Payroll - Managers, Timekeepers & Timesheets
Missed Salary or Hours should never be processed using the Request One-Time Payment business process. There are no one-time payment plan components for this type of pay. Missed regular pay is calculated and processed by the Workday Retro process and paid to an employee on their next regularly scheduled payday (biweekly or monthly). The Workday Retro process works for all timesheets and/or business processes completed and approved by the set deadlines. Please contact your Payroll Processing team first if you have any questions regarding missed regular pay.
- 2080 – This is the number of hours in a given fiscal year and the number of hours used to determine an hourly rate for an employee. You take the annual amount and divide it by 2080 to get the hourly rate for the employee. 2080 will always be the number of hours used to determine the hourly rate.
- 2088 – Depending on the fiscal year, we tend to have an additional day of hours to account for (i.e. leap year). When budget planning on what will be spent on salaries for the fiscal year, you will use 2088. This does not change the hourly rate for the employee, it just means that you need to budget for an additional 8 hours for that employee. You would take the hourly rate for the employee (annual rate / 2080) and then multiply the hourly rate by 2088 to determine the total cost for that fiscal year.
General Payroll - HR Contact
As you review all your reports to confirm items are correct, these are some examples of what may be an error or “red flag” to review:
- Missing or Unsubmitted Hours on Timesheet
- Zero Gross or Zero Net
- New Hires not on Report
- Missing Compensation – Extra Pay, Allowance, Emolument
- Costing Allocation Errors
- Unusual Results – i.e., full-time biweekly normally grossing around $1,500.00 but gross on report is only $400.00
- Benefit Deduction Errors for transferred/promoted/reclassified staff (you may need to notify employee of impacts). Promptly contact our Benefits department to provide additional support.
- Close rapport with other departmental staff and familiarity with their operations & roster of active staff
- Continual education of managers and departmental contacts
- Run & Refresh payroll reports daily during calculation periods
- Run Timekeeper Reports; follow-up with managers and submit on their behalf if needed
- Monitor manager unapproved payroll tasks and address with their supervisor
- Follow-up on submitted business processes to ensure they fully complete by retro or current deadline
- If managers / faculty are allowed to initiate any business processes develop internal system whereby HR Contact is informed (short form or email, weekly summary, excel log, etc.). For example - You don’t know a one-time payment is missing if you weren’t informed it was requested.
- Earlier involvement with departmental hiring plans; hiring process can and should be initiated much earlier than first day of work or later.
- “The more you know” the more you will be aware of what may be a potential error or omission
An emolument applies taxation on non-salary compensation and will tax the employee on the gross and net pay will be reduced; the employee will not receive a one-time payment. The emolument process is a part of the One-Time Payment business process in Workday and begin with “Emolument.” The process in Workday includes many common categories.
Emolument Exceptions should not be routed through the One-Time Payment business process in Workday. These exceptions require an Emolument Exception form (insert form link) and are input by Payroll department. Such exceptions include: emoluments for terminated employees, retired employees, gross-up requests (department incurs tax on employee’s behalf), and employees that do not work in your supervisory organization. The completed form and necessary attachments may be emailed to payroll@tamucc.edu.
Please note: Taxes on non-salary compensation cannot be applied if the employee is not receiving payroll. DO NOT route an emolument in Workday if the effective date for the emolument occurs when the employee is not working/receiving payroll. It will be deleted, and Human Resources Compensation team will rescind the action. Two options are then available for the department to process the emolument; the emolument may be routed when the employee begins receiving pay again, or the department may pay taxes on behalf of the employee. If the department wishes to incur the taxation on behalf of the employee, please complete the Emolument Exception request form to payroll.
Direct Deposit
- Entering direct deposit information is now an employee self-service function in Workday; paper forms are no longer used.
- Direct deposit information can be edited at any time, but be mindful of deadlines (if updated after the business process deadline, the change will not pull in until the next pay period).
There are four separate job aids available through Workday help in your SSO Menu. On the Workday Help homepage, click Training on the blue toolbar and select Job Aids. You can search or scroll through the list to view and/or print one or all of these:
Edit Payment Elections
This job aid outlines the process for an Employee to edit their own payment elections outside of the onboarding process. We strongly encourage onboarding items to be completed in proper order as entry outside of the sequence during the onboarding process creates processing errors.
From Paycheck to Payment Elections (Direct Deposit)
Use this job aid to add payment elections after electing to receive a check rather than direct deposit during the onboarding process.
Managing Your Bank Accounts
Use this job aid to add an additional bank account for use when electing direct deposit for payment and when you need to update existing bank accounts in Workday.
Payment Election Enrollment Event (Onboarding)
Use this job aid to manage payment elections during the onboarding process.
Special Note: Please be mindful of payroll deadlines when you are updating your payment elections in Workday. If payment elections are completed after payroll deadlines for the current pay period, the change will not become effective until the following pay period. This may result in an ACH-rejection by the banking institution. Payroll schedules may be found here: Payroll Schedules | Payroll | Texas A&M University-Corpus Christi
As a U.S. entity, the Texas A&M University System is obligated to comply with the requirements of the United States Department of Treasury Office of Foreign Assets Control (OFAC), which oversees payments sent outside the territorial jurisdiction of the United States. This includes automated clearinghouse (ACH) payments, such as direct deposits. Texas A&M University Systems does not permit direct deposit to banks outside the United States. Failure to answer the question or answer as “Yes” will prevent the payment election process from completing and the employee will receive paper checks.
Employees who have not set-up Payment Elections in Workday default to paper payroll and expense checks.
Paper payroll checks are mailed by Payroll via United States Postal Service (USPS) to the employee’s home address in Workday. Checks are mailed one business day prior to payday; in the event payday falls on a Monday, checks are mailed that day.
It is critical that employees enter a valid address in Workday. A valid and complete home mailing address includes the Apartment # or Unit # if applicable AND Zip Code; do not include the name of the Apartment Complex. This will ensure employees receive their pay checks timely.
Here are some examples:
USPS Can successfully deliver:
7037 Islander Way Apt. #1234
Corpus Christi TX 78412
United States of America
USPS CANNOT deliver:
Islander Housing (Momentum Village)
7037 Islander Way
Corpus Christi TX 78412
United States of America
NOTE: In the event your paycheck prints without an address, you will be notified via email and asked to update the information in Workday. We strongly encourage the use of direct deposit to prevent delay in receiving expected payments.
Payroll Assistant
TAMU-CC Payroll and Leave Liaison