Captioning Services Guidelines

This section covers compliance with Web Content Accessibility Guidelines (WCAG) 2.0 AA standards for audio, video, and multimedia, including mixed reality and face-to-face environments, for the variety of captioning services available. These resources may be used to address accommodations requests.

Request captioning services

Pre-recorded or post-production content

  • If there are visuals in the video or multimedia content, they need audio descriptions to describe them.
  • If it is just plain audio content, such as people talking and important sound effects, they need an audio transcription.
  • If there is audio in the pre-recorded video or multimedia content, they need Closed Captions (CC).

Live broadcast