Captioning Services Guidelines
This section covers compliance with Web Content Accessibility Guidelines (WCAG) 2.0 AA standards for audio, video, and multimedia, including mixed reality and face-to-face environments, for the variety of captioning services available. These resources may be used to address accommodations requests.
Pre-recorded or post-production content
- If there are visuals in the video or multimedia content, they need audio descriptions to describe them.
- If it is just plain audio content, such as people talking and important sound effects, they need an audio transcription.
- If there is audio in the pre-recorded video or multimedia content, they need Closed Captions (CC).
Live broadcast
- At minimum, all webinars, conferences, or virtual meetings should have auto-transcribing/auto-captioning enabled.
- University-wide events should be live captioned (e.g. CART Services).
- When the speaker and the audience need to interact with each other, people with disabilities may request a live interpreter (e.g. sign language).