Manager's Quick Guide to Success

Download the Manager's Quick Guide here.

Before the first day

Inform your administrative associate (HR Contact) of the new employee’s acceptance of the job offer and the expected start date.
Ensure the employee’s office or workspace is clean, prepared and basic supplies are provided.
Ensure various system accesses have been requested (i.e. phone number).
Plan the first week’s activities for the new employee.

Personally welcome the new employee to the department.
Coordinate efforts with the administrative associate to ensure employee is appropriately guided through the first few days.
- Ensure access to required systems has been obtained or, at the least, requested.
- Ensure someone is available to have lunch with the employee.
Provide keys to the office and desk, if applicable.

Have a meeting to personally discuss:
- Employee’s job duties and responsibilities
- Performance goals and expectations

Workplace expectations (e.g., work hours, break times, dress code, procedures for reporting absences and requesting leave, department meetings)
Workplace safety and emergency procedures
Your communication preferences (e.g., email, degree of formality)
Disciplinary process
Job-specific training requirements
System-required training
Ensure employee receives access cards and obtains a SandDollar.
Ensure the employee has access to email, calendaring, office equipment and phone usage
Provide meaningful work.

Talk to the employee frequently to assist him/her in understanding the organization and to provide the employee with the necessary resources to be
Recognize positive contributions
Check progress by holding structured discussions to review performance goals and identify areas of improvement and growth (best practice is a minimum of 90- day intervals, and more often if the employee is experiencing performance problems).*

*The purpose of these “coaching sessions” is to provide employees every opportunity to succeed by reinforcing success and redirecting as necessary.