Terms and Conditions

Use of the SandDollar$ ID:

  • The SandDollar$ ID is the official identification for Texas A&M University-Corpus Christi (TAMU-CC).  The SandDollar$ ID is the property of TAMU-CC, is issued by TAMU-CC to the Account holder only, and is non-transferable.  
  • Use of the SandDollar$ ID/Account may be revoked at the University’s sole discretion for violation of University policies and procedures.  Faculty and staff must relinquish the SandDollar$ ID upon separation from the University.  Access privileges of the SandDollar$ ID/account will be deactivated when the affiliation with TAMU-CC is terminated.
  • The SandDollar$ ID must be presented upon request at the time of use to obtain services or to establish official University status.
  • The SandDollar$ ID is to be used only by the person to whom it is issued.  Only the Account Holder can present the card for debit and other privileges.  SandDollar$ IDs will be confiscated if presented by someone other than the Account Holder.
  • There is no provision for a signature on the SandDollar$ ID.  Additional identification, procedures, or signatures may be required for certain purposes.
  • Electronic information contained on the SandDollar$ ID may not be obtained by devices or methods that are not directly connected to the SandDollar$ system unless pre-approved by the Office of University Services.  Implementations requiring use of the SandDollar$ ID electronic information must disclose the method of acquiring the information from the card including the make and model of the device, the intended use of the information, duration the information will be retained and any other information determined necessary to maintain the integrity and security of the SandDollar$ system and its Account Holders.
  • Misuse of the SandDollar$ ID may be referred to the Office of Student Affairs for disciplinary action. Employee matters will be handled through supervisors/department heads based on existing TAMU-CC procedures.

 

Use of the Stored Value Function:

 

  • In general, there are no limitations on the number of times the SandDollar$ ID Stored Value may be used for purchases or the dollar amounts of those purchases, so long as the Account Holder maintains an adequate balance in the Account Holder’s account, except for limited-use cards issued for special events.  However, TAMU-CC may assert limits to circumvent abuse.
  • SandDollar$ Stored Value may be used for purchases at locations participating in the SandDollar$ program; restrictions on prohibited items may apply  (e.g., Alcohol).

 

Responsibilities of the Account Holder:

 

  • The Stored Value feature of the SandDollar$ ID is optional for general use. However, participation in other programs may require Stored Value participation. The Account Holder will activate the SandDollar$ Stored Value upon initial deposit. 
  • Participation in any SandDollar$ Stored Value feature signifies agreement with these Terms and Conditions.
  • SandDollar$ account balances are non-interest-bearing.
  • Deposits may be made by Debit, credit card, cash, or check.  Credit card deposits may be made online.  Cash and debit deposits may be made only in person at the SandDollars Office. Cash-only deposits may be made at Customer Service terminals on campus. Check deposits may be made in person or via mail.  Checks must be made payable to Texas A&M University-Corpus Christi.
  • There is no limit on the frequency of deposits
  • Positive balances that remain on the SandDollar$ Stored Value will carry forward to the next term or year for the Stored Value Plan, all Services (plan 2).  See the terms and conditions for other programs that use stored value.
  • Positive balances that remain on limited-use cards (i.e., conference cards) that have expired will revert to the conference sponsor or agreed designee.
  • Positive balances on Campus Value cards revert to SandDollars after 1 year of inactivity.
  • Upon termination of employment, affiliation, withdrawal, or graduation with/from the University, complete the SandDollar$ Account Closure form to close your account. This form is available at the SandDollar$ Office.  If there are charges owed, they may be deducted before a refund is issued.  Student refunds will be processed through the business office following the standard University procedures.   Other affiliate refunds are processed by accounts payable.

It is the responsibility of the employee or student to maintain current address information to expedite refunds. Unclaimed balances will be refunded after one year of inactivity.

  • There will be no cash withdrawals or refunds from SandDollar$ Stored Value Accounts other than account closure.
  • Account Holder understands and agrees that Account Holder will be liable to the University should the deposit payment be rejected or returned unpaid.  TAMU-CC is entitled to freeze any funds remaining in your SandDollar$ Stored Value and/or reverse the deposit.
  •  Cash refunds will not be issued for returned merchandise purchased with the SandDollar$ ID.  SandDollar$ Stored Value will be credited for the amount of the return. Merchandise must be returned to the location where goods and services were purchased, and returns are subject to the return policy of the merchant.
  • It is the Account Holder’s responsibility to keep track of spending in the SandDollar$ Stored Value program.  Attempts to use Stored Value with insufficient funds will generally result in the transaction not being approved. In the event the account goes into the negative, the Account Holder is responsible for all charges incurred.
  • Account balance and usage reports are available to the Account Holder and may be accessed online at https://mysanddollars.tamucc.edu.
  • Possession and use of this card by anyone other than the owner is a violation of university regulations and subject to criminal prosecution. 

Mobile Card Usage:

  • By enabling your mobile credential and adding it to Apple Wallet, you have agreed to accept all current and future TAMU-CC campus policies relative to TAMU-CC SandDollar$ Mobile ID. Adding our SandDollar$ to Apple Wallet, Google Wallet, or Samsung Wallet allows the use of your mobile device in place of your physical SandDollar$ at all of TAMU-CC current ID readers, such as for payments, meal plan, door access, events, and more. Any misuse, including sharing your mobile credential with any other individual, is in strict violation of TAMU-CC policy and will result in disciplinary action. For any other questions, please contact the SandDollar$ Office located in the University Center or by calling 361.825.5978, or by email at sanddollar@tamucc.edu  

Lost/Stolen or Unauthorized Card Usage:

 

  • Lost or stolen cards must be reported stolen immediately at https://mysanddollars.tamucc.edu,  or by phone or in person to the SandDollar$ Office during normal business hours (361-825-5978).   
  • Texas A&M University-Corpus Christi is not liable for charges on a lost or stolen SandDollar$ ID.
  • The replacement charge for lost or stolen SandDollar cards is $15.00.  The replacement charge for lost or stolen Housing SandDollar cards is $50.00.

 

Other Policies:

 

  • The SandDollar$ Office will be liable for direct and documented Stored Value losses that result from the error in an amount not to exceed the amount of the transaction.  The University will not be liable if there are insufficient funds to complete a transaction, there is a system failure, or there are circumstances beyond the SandDollar$ Office's control (such as fire, flood, earthquake, civil disturbance) that prevent the transaction.
  • Information regarding Account Holder’s account will not be provided to third parties unless required by applicable laws, contracted enhanced product services, in compliance with court orders, or with the written permission of the Account Holder.
  • The University will comply with all applicable laws and University policy regarding the use of information or stored images.
  • It is SandDollars' responsibility to determine if photos fall within the following guidelines:
  • Sunglasses or other clothes that detract from the face are not acceptable unless required for medical reasons. (an eye patch, for example)
  • Head coverings and hats are acceptable only due to acknowledged and verifiable religious beliefs, traditions, or customs, and even then, may not cover any portion of the applicant’s face.
  • Photographs of applicants wearing tribal, national costumes, or other headgear not specifically religious are not acceptable.
  • The subject’s expression should be natural, with both eyes open.
  • Traditional facemasks or veils that do not permit adequate identification are not acceptable.
  • Side or angled views are NOT accepted.
  • Retakes at a subject’s request will be subject to the replacement fee.
  • The University reserves the right to change these Terms and Conditions and to make reasonable and necessary changes in procedures outlined in these Terms and Conditions regulating the use of the SandDollar$ ID.

 

Disclaimer:

Lost or stolen cards become permanently invalid upon the issuance of a new card.  Access to TAMU-CC facilities/services will be denied if:

(1)     The account is frozen by the University for administrative reasons

(2)     Account Holder deactivates the account

(3)     The card is damaged and will not scan

 

Texas A&M University-Corpus Christi, The Texas A&M University System, The Board of Regents of the Texas A&M University System, and the State of Texas accept no liability for excess or less than satisfactory service provided by merchants using the SandDollar$ system.  However, the SandDollar$ Office will work with you to resolve such claims if you are unable to resolve them directly with the merchant.

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