Leadership, Excellence, and Development (LEAD) Course Outline
The Leadership, Excellence, and Development (LEAD) Course teaches interpersonal, departmental, and organizational effectiveness skills via in-person sessions, TrainTraq courses, informational papers & briefings, campus case studies, and practical problem-solving. Below is an outline of the comprehensive LEAD pathway.
Interpersonal Influence/Effectiveness
- Individual Assessments
- Leadership Styles
- Communication (Written, Verbal, Listening)
- Problem Solving
- Decision Making
- Interpersonal Skills
- Building Trust
- Business Etiquette
Department/Team Effectiveness
- Meetings Management
- Shared Team Purpose
- Resolving Team Conflict
- Evaluate Individual Performance
- Evaluate Team Performance
- Developing Direct Reports
- Staff Coordination
Organizational Effectiveness
- Project Management
- Decision Making & Planning Tools
- Quality Management
- Crisis/Risk Management