Accessible Electronic Documents

Electronic documents, via a word processor, spreadsheet, presentation, or other document creation application, are treated like a full information and communications technologies (ICT) product. They should conform with all WCAG 2.1 AA technical accessibility standards relevant to them by April 24, 2026.

Document accessibility covers more than individuals with disabilities using assistive technology (AT). It allows individuals using a variety of internet browsers, and software to access the same content.

Electronic documents come in all shapes and sizes, so each will have its own steps for conforming with WCAG 2.1 requirements. See the guides and how-to's specific to your software, or contact the service provider of your product for instructions on how to meet the guidelines.

Web Content or Document?

Should you use a PDF or a webpage? An Excel file? Or PowerPoint file? PDFs and other electronic documents are not as accessible as webpages because they are harder to markup in an accessible manner. A good use-case for a file would for templates, forms, complex tables, vitas, resumes, and other printable materials that would need to maintain style properties.

Anything else should be provide in webpage or web application to avoid compatibility issues, downloading issues, and other accessibility issues.