Information Security

Affiliates of TAMU-CC, users that are not faculty, staff, or students, may receive access to various university resources for a time not to exceed a year. Access may be extended for up to one year at a time if the Affiliate still requires use of university resources.

Audience

Faculty & Staff

Prerequisites

Affiliate accounts need to be requested by full time faculty or staff who then become the affiliate's sponsor. Affiliate account access requests are reviewed for approval by the Office of Information Security (OIS). Affiliate accounts are set to a maximum of a 12 month term and can be extended if needed when the access expiration notification is received. If the affiliate does not have a UIN, submit a request to ithelp@tamucc.edu for a UIN. Once the UIN has been generated, proceed to How to request Affiliate account.

Important Notes

Affiliate sponsors will begin receiving Affiliate Access Expiration email notifications 30 days prior to the expiration date and must submit an extension to ensure continuity of access.

How to request Affiliate account

1. Access myislandid.tamucc.edu from a web browser
2. Select the My IslandID Management Portal link
3. Select the Requests tab
4. Select Request Access
5. Make sure "Include Self" is unchecked
6. Select Create New User
7. Select User Type: Affiliate
8. Select Next
9. Complete all required information in the form and select Done.
10. Scroll down to Section 4 and enter reason for request, then select Submit.
11. Affiliate can be requested on behalf of someone else by using the Select a Different Manager
    option
12. Use the magnifying glass icon to see search fields.
13. Select the name of the person you want to manage the account then select Done.
14. The request is then routed to OIS (Office of Information Security) for approval
15. After approval, the Affiliate will get an email to their personal email account notifying them of
    the account claim or reactivation process

Additional Resources

Instructions for Affiliate Account Extension in the section below.

Affiliates of TAMU-CC, users that are not faculty, staff, or students, may receive access to various university resources for a time not to exceed a year. Access may be extended for up to one year at a time if the Affiliate still requires use of university resources.

Audience

Faculty and Staff

Important Notes

Affiliate sponsors will begin receiving Affiliate Access Expiration email notifications 30 days prior to the expiration date and must submit an extension to ensure continuity of access. Affiliate access extensions will be reviewed and approved or rejected by the Office of Information Security (OIS). Extension timeframe will begin the day that the extension is approved.

Requesting Affiliate Access Extension

Submit Extension Request

1. Access My IslandID Management Portal.
2. Complete Duo authentication.
3. Click the Request tab.
4. Click Change Access.
5. By default Change access period is selected.
6. Scroll to Section 2 and enter the Affiliate’s last name in the Legal Last Name field.
7. Search for the Affiliate’s record.
8. Select the Affiliate’s record.
9. Check mark the access to extend or choose the top box for all.
10. Select Done.
11. From Section 3, Specify when access period ends, max 1 year.
12. In Section 4, Submit Request, enter the reason for the access extension request.
13. Select Submit Request.
14. Affiliate Access Expiration email notifications will cease once the request has been approved by OIS.

Guests visiting the University for less than one month that require the ability to log into a campus computer can be issued a guest account.

Audience

Faculty & Staff

Prerequisites

Guest accounts must be requested by a full-time faculty or staff member. Accounts should be requested at least one week prior to the day needed to ensure accounts are ready before the guest arrives.

Important Notes

Guest accounts only have the ability to log into computers and are not provided an email address.

Requesting Guest Access Accounts

Requesting account

1. Access My IslandID Management Portal.
2. Complete Duo authentication.
3. Select the Requests tab.
4. Select Request Access and Create New User.
5. Select Guest from the user type drop down and select Next.
6. Fill out all the information in the form.
7. If you wish to change the owner guest account, you can Select A Different Owner under the Owner's Information.
8. Once all the required information is complete select Done.
9. The request will be sent in for approval, the owner will be notified by email when approved.

IslandID accounts are the primary computer accounts used by faculty, staff and students to access TAMUCC IT Resources including TAMUCC owned computers, Outlook email, Microsoft 365 applications, TAMUCC Wi-Fi, BlackBoard, SAIL, DegreeWorks and Library databases. 

Audience

Faculty, Staff, Students, Affiliates

Prerequisites

IslandID accounts are provided to all faculty, staff and students as well as to TAMUCC affiliates whose relationship with the university require access.

When/how are IslandID accounts provisioned?

Students: Students will receive their IslandID account claim email at the personal email they used when applying to the university, within 24-48 business hours from the date that they received their acceptance email. The IslandID account claim email will provide instructions on how to claim it.

Faculty/Staff: Faculty/Staff will receive their IslandID account claim email at the personal email they used when applying for employment at the university, within 24-48 business hours from the date that they received their hire email. The IslandID account claim email will provide instructions on how to claim it.

Important notes

For security purposes, all TAMUCC computer account passwords expire every 180 days. Clients will start receiving emails informing them of the impending expiry of the password starting at 30 days before the expiration. 

Password Reset Procedures

To reset your password before it expires do the following:

1. Go to myislandid.tamucc.edu and select My IslandID Management Portal
2. Click on the Users tab at the top of the page.
3. Enter your IslandID in the search box
4. Select your account
5. Click on the Reset Passwords tab at the top of the page.
6. Following the Mandatory Conditions on the right side of the page, enter a new password in the New Password box then re-type the new password in the Re-type Password box.
7. Click the Reset Password button and wait for the "password was successfully reset" message to appear.

To reset your password after it has already expired.

1. Go to myislandid.tamucc.edu and select from the following 2 options:
   Forgot Password? Reset via SMS or Email
   Forgot Password? Reset via Security Questions

Reset VIA SMS or Email

1. If you select Forgot Password? Reset via SMS or Email, you will be directed to a page where you will need to enter your IslandID and Date of Birth then click Submit
2. You will be prompted to select between the phone or email and once done, a validation pin will be sent to the selected destination.
3. You will need to enter the Validation pin in the Validate pin box.
4. Then you will directed to the Password Reset section.
5. Following the Mandatory Conditions on the right side of the page, enter a new password in the New Password box then re-type the new password in the Re-type Password box.
6. Click the Reset Password button and wait for the "password was successfully reset" message to appear.

Reset VIA Security Questions

1. If you select Forgot Password? Reset via Security Questions you will be prompted to enter your IslandID or Email address then click Submit
2. Then you will prompted to answer Security Questions.
3. Once completed, you will be directed to the Password Reset section.
4. Enter a new password, following the Mandatory Conditions on the right side of the page, in the New Password box then re-type the new password in the Re-type Password box.
5. Click the Reset Password button and wait for the "password was successfully reset" message.

Secondary accounts can be requested when needed to complete work that requires their use. These include .admin, Falcon (used for web accounts), and MySQL accounts.

Audience

Faculty, Staff, Affiliates

Prerequisites

Client must have a primary IslandID account to request a secondary account.

How do I request a secondary account?

 Access myislandid.tamucc.edu from a web browser

1. Select the My IslandID Management Portal link
2. Select the Requests tab
3. Select Request Access
4. Click the Create New User button
5. In the dropdown, you will need to select the desired secondary account from the account options
6. Enter the description and password following details below
7. Click Done
8. To ensure request was submitted correctly, click View Requests tab and you should see Pending under the Status

Important notes

For security purposes, all TAMUCC computer account passwords expire every 180 days. Clients will start receiving emails informing them of the impending expiry of the password starting at 30 days before the expiration. 

Password Reset Procedures

To reset your password before it expires do the following:

1. Go to myislandid.tamucc.edu and select My IslandID Management Portal
2. Click on the Users tab at the top of the page.
3. Enter the secondary usename in the search box
4. Select the secondary account from the dropdown menu.
5. Go to Section 2 and select Manage accounts from the dropdown menu
6. Scroll to Section 4 to reset the password.
7. Following the Mandatory Conditions on the right side of the page, enter a new password in the New Password box then re-type the new password in the Re-type Password box.
8. Click the Reset Password button and wait for the "password was successfully reset" message to appear. 

Allows clients to install/run applications as administrator on their TAMU-CC workstation.

Audience

Faculty and Staff whose jobs require administrative access to install/run applications on their assigned workstation.

Prerequisites

Clients need to have a .EPADM account and the account needs to be added to the Local Administrator Users Group on the specific device.

Important Notes

Clients who need administrative privileges on their assigned workstation may submit a request to the IT Service Desk via email at IThelp@tamucc.edu. The ticket needs to include the client’s supervisor’s name, the computer name and the reason administrative privileges are needed.

Running Applications as Administrator

1. Select the application and select Run as administrator from the options menu.
2. Enter .epadm credentials. See example below.
   1. Username = islandid.epadm
   2. Password = Password created for the .epadm account.

Installing Applications on a Workstation

1. Launch the installer for the application you are installing.
2. Log in using your .epadm credentials when prompted. See example below.
   1. Username = islandid.epadm
   2. Password = Password created for the .epadm account.
3. Continue installation steps.

Additional Resources

• How to reset password for .epadm account

Shared Drive Owners assign access to folders on the university network allowing communication and collaboration among Faculty and Staff.

Audience

Faculty and Staff

Important Notes

Only IT personnel can add individuals to the Owners group of a shared drive. If you are working remotely, you must connect to the TAMU-CC network through VPN.

Shared Drive

Granting Shared Drive Access

1. Select File Explorer.
2. Select Network.
3. Select Search Active Directory. (Note: You may need to click the Network tab.
4. Type the name of the shared folder.
5. Select Find Now.
6. Select or double-click on the group name.
7. Select Add. If the Add icon is not accessible, you do not have access to add a user to the shared group.
8. Enter the IslandID of the desired user.
9. Select Check Names.
10. Select the correct IslandID.
11. Select OK > OK > OK.

Wireless networks provide access to the internet. Options are available for accessing TAMU-CC Wireless networks or the global EDUROAM wireless access when visiting participating university campuses.

Audience

Faculty, Staff & Student

Prerequisites

• You must have a University provided Island ID and password to log into the wireless network.
• For Islander_Guest, please reference Guest Wireless.

Important Notes

• TAMU-CC Faculty and Staff access the internet, on campus, using the Islander_Admin wireless network.
• TAMU-CC students access the internet, on campus, through Islander_Student.
• Faculty, Staff and Students can access the Eduroam wireless network when visiting Eduroam-member universities, including other Texas A&M campuses.

Accessing the Wireless Network

From a Computer

1. Click the Wi-Fi icon on the taskbar.
2. Choose appropriate wireless network.
3. When prompted, enter your Island ID and password.
4. Click Accept for the security certificates.
5. You can now access the campus wireless network.

From a Mobile Device

1. Select Settings.
2. Select Wi-Fi.
3. Ensure Wi-Fi is turned on.
4. Select appropriate network.
5. Enter your Island ID and password.
6. Select Connect to accept security certificates.
7. You now have access to the campus wireless network.

Note: Some Android devices require Phase 2 Authentication to be set to MSCHAPV2.

At times, it is necessary for Guests on the TAMU-CC campus to access the wireless network. Islander_Guest or UC_Guest wireless networks are available.

Audience

Guests

Prerequisites

• A valid mobile phone number and email address will be needed for guest access.

Important Notes

• TAMU-CC Campus Guests can self-register for access for up to 5 days.
• Guest access for more than 5 days is requested through the IT Service Desk.
• Guest access for multiple guests is requested through the IT Service Desk with a 2-week advance notice.
• Guest access for an event held in the University Center (UC) is requested through the IT Service Desk.

Islander_Guest Wireless Network Registration

Self-Registration (up to 5 days access)

1. Locate Islander_Guest wireless network.
2. Open a new web browser window to be directed to the TAMUCC Guest Wireless Registration Portal.
3. Select Don’t have an Account link.
4. Enter the following information
   1. First Name
   2. Last Name
   3. Email address
   4. Mobile Phone Number
   5. Phone provider
5. Select Register.
6. You will receive an email or text message with your Username and Password.

Sponsored Islander_Guest or UC_Guest Wireless Access

1. Send an email to IThelp@tamucc.edu.
2. Include the following information
   1. Guest(s) name(s)
   2. Type of Event
   3. Date(s) access is needed