Frequently Asked Questions

We gathered a comprehensive list of questions for your reference regarding COVID-19 testing on campus.

On-Campus COVID-19 Testing FAQ

We will continue to update this FAQ and the main Coronavirus Updates site as the situation develops. If you have further questions that are not listed below, please use our contact us form.

I need a computer lab and/or Internet access. Is there still an open lab?

Computer labs are available and exterior wireless access will remain available in green spaces. 

COMPUTER LABS AVAILABLE
Corpus Christi Hall-second floor by appointment.
Monday-Friday 9 a.m. - 5 p.m.

Appointments may be scheduled by calling the IT Service Desk at 361.825.2692.

THE IT SERVICE DESK IS AVAILABLE ONLINE
Monday-Thursday 7:30 a.m. - 10:00 p.m.
Friday 7:30 a.m. - 5:00 p.m.
Saturday-Sunday 10:00 a.m. - 6:00 p.m.

Email: ITHelp@tamucc.edu
Chat: support.tamucc.edu
Phone: 361.825.2692

If I am being impacted financially, can I get more aid?
The Office of Student Financial Assistance (Financial Aid) will be happy to review your situation to determine if there is need available and what finds may be present to assist you. Please contact The Office of Student Financial Assistance at faoweb@tamucc.edu or 361.825.2338. Please have your ‘A’ number available.

Please visit our website or follow us @IslanderDining for our most current updates. University Services is committed to supporting our students.  If you need any assistance, please don’t hesitate to contact SandDollar$ Office at 361.825.5978 or sanddollar@tamucc.edu.

The Corpus Christi Regional Transportation Authority handles public transportation on and around campus. If there are changes to the schedule, we will add information here and CCRTA will publish those changes as well. Please be mindful that social distancing is important if you are using public transportation.

The campus is fully open for meetings and events.

Together, we will thrive online! Information on digital student services is being updated and published to support and encourage academic success through resources provided by university wide offices. Visit the Anytime, Anywhere Access website for more information.

• Wash your hands for 20 seconds
• Use hand sanitizer
• Avoid shaking hands
• Disinfect frequently touched objects using a regular household cleaning spray or wipe
• Stay home when you are sick and avoid close contact with those who are sick
• Avoid touching your eyes, nose and mouth.

Classes that were always designed as online courses will remain online. Other classes will be in-person and some will be designed in a hybrid format. Students may choose the type of class they want to take from the schedule. Since not all classes will be available in an online format, students should speak with an advisor and carefully assess how their chosen schedule could affect their progress toward graduation before setting their schedules.

You can choose what kind of class you want to take. We have online, blended, and face-to-face classes available. For more information and to register, please refer to the class schedule.

INSTRUCTIONAL METHOD	INSTRUCTIONAL DELIVERY
Face-to-Face & 1-24% Online	Students and faculty will meet in classroom each meeting period as indicated in schedule. No instruction is replaced with online delivery, but 1-24% of course content is in Blackboard.
Blended/25-49% Online Course	Students and faculty will meet in classroom as indicated in the schedule. Majority of instruction occurs when the instructor and students are in the same classroom, which may include rotating face-to-face and live video sessions. Up to 50 percent of instructional delivery is conducted online in Blackboard. Professor will communicate meeting pattern to students.
Blended/50-84% Online Course	Courses may require some face-to-face meetings as indicated by the days and times in the schedule. More than 50 percent but less than 85 percent of the planned instruction occurs when the students and instructor(s) are not in the classroom. Online content in Blackboard may be presented synchronously at the days and times indicated in the schedule.
Fully Online Course	A majority (more than 85 percent) or all of instruction occurs when the student and instructor(s) are not in the same physical space but online. Online content in Blackboard is presented synchronously/asynchronously.

Yes, face to face classes will be offered. Hybrid and online classes also will be available. Not all classes will be offered online. Please refer to the class schedule.

If you have a laptop you are able to attend your online class in public spaces on campus such as the University Center Rotunda and the Bell Library. Additionally, we have added WiFi to many of our green spaces and parking lots. Those location can be identified on this interactive map.  If you need to utilize a university computer to attend an online class we have several open access computer labs in Corpus Christi Hall 201, O’Connor 243, and the Bell Library. Please wear headphones to ensure you are able to hear your instructor and to not disturb others.

If you sign a housing contract, the contract is enforceable. Please keep in mind that the same is true for off-campus housing.

Fees are used to fund positions dedicated to the creation and promotion of programs to enhance the student experience. It is important now more than ever to provide the students with sense of the campus experience.

Services will be available with appropriate adjustments and safety protocols as needed. If another transition to remote learning becomes necessary, student services will not cease to operate. For example, the Health Services team implemented Tele-Health to allow access to health care professionals from anywhere and the Recreation Sports team is producing digital content to promote healthy eating and physical activity.

If your student has financial need during this time, please contact Financial Aid at 361.825.2338. There may be some options that will help.

You are automatically exempt from the housing requirement and do not need to complete the Special Residency Requirement Exemption Form if your permanent address is inside of the following counties: Aransas, Jim Wells, Kleberg, Nueces, and San Patricio or inside the zip codes 78340 (Bayside) and 78393 (Woodsboro). Please review the housing requirement.

We will offer in-person, hybrid and online classes. Students may choose the class format that works best for them. However, not every class will be available online. It is important to speak to an advisor and assess how your chosen schedule may affect your progress toward graduation. Please refer to the class schedule.

Visitors are permitted on campus and must comply with the safety guidelines established by the university.

TAMU-CC Dining services is taking preventative measures to protect the well-being of its university community.

Dining Services is committed to maintaining strict cleaning and sanitizing protocols at each location and have implemented leaning regimens in accordance with the CDC guidelines.

Visit the Islander Dining website.

We will continue to follow USPS guidelines and restrictions for domestic and international incoming and outgoing mail processing. Official USPS notifications will be posted on the Mail Services website as they are.

Yes, visit the Campus Store website.

University Services provides a variety of services to enhance campus life for all Islanders - Students, faculty, staff, alumni, and guests. During this stressful time, we want you to know we are available to serve you. Please contact us if you have any questions, we are here to help you!

Contact University Services at 361.825.5710 (university.services@tamucc.edu)

Islander Housing move-in for the spring 2023 semester will occur Friday, January 13th. Students will be assigned a specific move-in date and time to allow for social distancing and traffic control during the move-in process. Detailed instructions for move-in, with assigned move-in times, will be communicated to each resident prior to move-in via their Islander email address.

Yes. To schedule a tour online please visit our online scheduling form or call the property you would like to tour directly.

Islander Housing has a “Worry Free Guarantee” statement in all lease agreements. If the university closes or moves to an online only format, and student does not wish to remain on-campus, or is unable to do so, they will not be responsible for paying their lease installment(s) for a duration of time the university is closed or online only.

If an Islander Housing resident must self-isolate due to COVID-19 they may do so in their assigned housing unit or off campus.

If desired, students can choose to self-isolate off campus. However, if they stay on campus, they are expected to remain in isolation in their assigned unit as much as possible and that when they do exit (ie., to go for a walk) they are encouraged to wear a mask and avoid contact with others. 

No, meals will not be delivered. Residents must make plans to have their dietary needs covered. If assistance is needed, the resident can reach out to Amanda Morales, Director of Residence Life, at Amanda.morales@tamucc.edu to discuss possible options.

While we regularly clean all common areas, Islander Housing has increased the number of times all amenities are being cleaned. Housing laundry facilities remain open. We will still continue to have On-Call staff available for emergencies.

Contact the Office of Student Engagement and Success for assistance.

• 361-825-2612
• seas@tamucc.edu

We can meet with you virtually or by phone.

Human Resources is maintaining a continuously update FAQ on the Human Resources COVID-19 FAQ page.

COVID-19 is an infectious disease caused by the most recently discovered coronavirus, which can cause illness in humans and animals. Those who have become sick are reported to develop cough, fever, breathing difficulties and tiredness. In severe cases, organ failure has been reported.

• What experts know about COVID-19, a relatively new virus, is largely based on what is known about similar coronaviruses. The World Health Organization named this illness “coronavirus disease 2019” (abbreviated COVID-19).
• Person-to-person: The CDC says that the virus is spread mainly from person-to-person, which means those who are in close contact with one another, and/or through respiratory droplets produced when an infected person coughs or sneezes. Those droplets can land in the mouths or noses of people who are nearby and possibly be inhaled into the lungs.
• CDC officials say that it is possible a person can contract COVID-19 by touching a surface or an object that has the virus on it, and then touching their own mouth, nose or eyes, but they said this is not thought to be the main way the virus spreads.

COVID-19 testing remains available for students through the University Health Center, which also continues to offer the updated Moderna vaccinations. Over the counter test kits are available for free through the University Health Center for students, faculty, and staff.

For more information, please visit the University Health Center website or contact them at 361.825.2601 or email health.center@tamucc.edu.

The CDC says people are thought to be most contagious when they are most symptomatic - the sickest. Still, it is possible to spread the disease before showing symptoms, so a person can feel fine and still have it, just as with other viruses. Such cases have been reported, but are not thought to be the main way it spreads.

Stay educated on the disease by reading the CDC website. Most people who become infected experience a mild illness and recover, but it can be more severe for others.

Take care of yourself by doing the following:

• Stay home if you don 't feel well. If you have a fever, cough and difficulty breathing, seek medical attention and call ahead to the medical office.
• Regularly and thoroughly wash your hands with soap and water for 20 seconds, or use an alcohol-based hand rub. This helps kill viruses that might be on your hand.
• Stay at least six feet away from someone who is coughing or sneezing.
• Avoid touching your eyes, nose and mouth. Once contaminated, hands can transfer the virus to your eyes, nose or mouth.
• Follow good respiratory hygiene, which means covering your mouth and nose with your bent elbow or a tissue when you cough or sneeze. Dispose of the tissue immediately.

Per CDC guidance, individuals who have not yet received their vaccine should wear a face covering.

Keep checking the University 's Coronavirus webpage, along with the following:

• Texas Department of State Health Services website
• CDC website
• Corpus Christi Health District website

The campus is fully open for meetings and events.

Self-isolation is isolation at home, which is about protecting others and slowing down the spread of COVID-19.

Students that need to self-isolate should email their faculty to make arrangements for their classes. If the student does not get a reply back from the faculty member within 2 business days of contacting them, the student should contact Student Engagement & Success for assistance. Dean of Students Office can be reached by email at deanofstudents@tamucc.edu or by calling 361.825.2612.

Students may contact the University Health Center for further guidance by calling 361-825-2612 or by visiting their website here.

After contacting your medical provider and addressing your symptoms, please contact your faculty by email, to make arrangements for your classes. If you do not get a reply back from the faculty member within 2 business days of contacting them, the student should contact Student Engagement & Success for assistance. Student Engagement & Success can be reached by email at seas@tamucc.edu or by calling 361.825.2612.

Domestic travelers are required to only self-monitor and do not need to self-isolate unless they are feeling ill or in a household with someone who is ill. If the need for self-isolation arises employees are required to notify their supervisor and place themselves in self-isolation for a period of time in accordance with current CDC guidance.

Fully vaccinated international travelers are required to only self-monitor and do not need to self-isolate unless they are feeling ill or in a household with someone who is ill. Non-vaccinated travelers should self-isolate for a period of time in accordance with current CDC guidance. Relevant links below:

• CDC COVID-19 Travel Recommendations By Destination
• CDC Travel Recommendations
• How CDC Determines the Level for COVID-19 Travel Health Notices
• International Travel During COVID-19