Discover Your Island

Web Help Form

REQUIRED: Full name as it appears in Outlook/Active Directory.
REQUIRED: Name of the College or Department making the request.
REQUIRED: Contact e-mail address.
Contact phone number.
 We would like to add and/or remove users from Cascade.
Please list the Active Directory ID (username) of all those you wish to add.
Please list the sites to which the users above should have access.
Please list the Active Directory ID (username) of all those you wish to remove.
Please list the sites to which the users above should have their access removed.
 Our College/Department would like to redesign a portion of our web presence.
We'll contact you soon for more information and to arrange a meeting.
 I have made changes to my site in Cascade that I am not seeing on the live site.
This is almost always because the password for your departmental Falcon account has expired or been changed. If your password has expired please contact IT and request the password be reset. Once you have a new password, please follow these instructions to update it in your Cascade transport.
If you are certain your password is not the issue, please fill out the fields below.

The Cascade site in which this problem is occurring.
The web address of the live page for comparison.
 I have a question about Cascade.
Please be as descriptive as possible.
 I need Cascade training.
Before we schedule additional Cascade training, please make sure you have visited our Cascade Tutorial site. If you've completed the tutorial site and need additional training, please submit the form and we'll contact you shortly.
Anything else you'd like help with? Does your problem not fall into the categories above? Let us know here.